Your business scales
on your terms.

Convert

Answer every call, text, and chat. Book jobs 24/7 without missing a lead.

0:02Inbound call answered2s wait
0:28Emergency escalationEscalated
1:01Job bookedCRM Synced
25%Increase in booking rate
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Nurture

Multi-channel drip campaigns across SMS and calls that re-engage past customers and fill your board.

Speed to LeadRespond <15s
Omnichannel CommunicationSMS + Call
Custom Drip CampaignsBooked
11%Outbound booking rate
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Coach

Score every call, surface missed opportunities, and give managers real-time visibility.

Jackie's Call62/100
☆ Great objection handling↶ Follow-up opportunity missed✓ Auto-coached CSR
4xReduction in QA time
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Customer Stories
Explore Avoca
Granite Comfort

From 9 to 1 Contact Centers

Aire Serv, Sevierville

An After-Hours Revolution

Call Dad

Scaling with AI

HL Bowman

The Best Decision

My Plumber Plus

Hold Times Elimination

Reliable Comfort

Streamlined After-Hours Operations

Top Flight Electric

Boosting Booking Rates

Founded in 2019, Granite Comfort is a PE-backed, residential HVAC and plumbing platform currently operating brands in Texas, Pennsylvania, Illinois, Georgia, North Carolina, and New York. In late 2025, they rebuilt their customer-facing operation around Avoca. Their deployment spanned Avoca Responder, Coach, and Human-in-the-Loop across nine of their brands brands. Nine separate call centers became one. Nine after-hours vendors became zero. And the brand they piloted with, Yost & Campbell, grew revenue 20% year-over-year, primarily from calls Avoca captured that the team was previously losing.

Under the hood

Enterprise-grade security

Built to protect your business at every layer.


SOC 2 Certified Best-in-class security practices keep your data safe and your team compliant.

Protect customer data Your customers trust you with their information. We handle it with the same care you do.

Deployed at scale Running across hundreds of home services front offices, from growing shops to multi-location operations. Built to perform whether you're running one location or one hundred.

ServiceTitan
House Call Pro
FieldRoutes
Avoca integration architecture diagram

Every moment, handled.

See how Avoca can handle your inbound calls in a 20-minute demo.

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